Our advantages
Rzlinn is a company specializing in portable electric kettles. Since 2021, we have embarked on the journey of manufacturing travel electric kettle brands.The original intention of creating Rzlinn is because we firmly believe that drinking hot water, hot tea, and hot coffee can make people feel happy both physically and mentally. The portability, versatility, and ease of use of travel electric kettles can encourage people to try this healthy lifestyle more.Our production team has 20 years of expe...
Customer support and limited warranty.
Rzlinn@outlook.com
Website: www.rzlinn.com
We will reply within 72 business hours.
When contacting us, please provide your order number, product model, purchase date, issue description and supporting photos or videos.
LIMITED WARRANTY
• 120-day hassle-free return & refund
• 12-month limited warranty for manufacturing defects under normal household use (free replacement)
• Trade-in credit available for units failing between month 12-24.
Trade-in offer is non-refundable, non-cashable, valid only for purchasing new Rzlinn-branded products. Trade-in benefit is subject to review by customer support and follows the same warranty exclusion rules listed below.
WHAT IS NOT COVERED UNDER WARRANTY:
1) Damage from commercial use, dropping, impact or physical abuse.
2) Damage caused by wrong voltage input, water ingress, limescale buildup without regular descaling.
3) Repair or modification performed by non-authorized personnel.
4) Products purchased from unauthorized resellers.
WARNING: Do NOT disassemble this product; unauthorized repair voids your warranty.
This limited warranty provides specific legal rights. You may have additional rights varying by U.S. state.